Privacy Policy




Privacy Policy
Effective Date: May 24, 2018

This privacy policy applies to www.qbench.net and the QBench Laboratory Information Management System (QBench) (collectively referred to as the “Service”), owned and operated by Junction Concepts (JC). This privacy policy describes how JC collects and uses the personal information you provide us and it also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Comprehensive security measures have been implemented to ensure that only registered users and those people who are provided authorized access can view and interact with your data on QBench. The use of information collected through the Service shall be limited to the purpose of providing the Service for which the client has engaged JC.
Information You Provide
When registering with an email address, we collect your full name, company or organization name and email address. When signing up for a paid plan, JC may collect credit card information and use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on JC’s behalf.

JC only uses your personal information to provide you the Service, contact you regarding the use or potential use of the Service, or to provide you support of your use of the Service. This would not be possible without the aforementioned personal information you provide.

You may also provide personal information about other people, such as their name and email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided. JC does not access, process, or use this information in any way.

If your personal information changes, or if you no longer desire our service, you can modify, update, delete your account information at anytime by contacting us at the contact information listed below. We will respond to any requests for access to personal information within 10 days.

JC’s practice is not to use such personal information for marketing purposes unless explicitly authorized. JC may use the collected personal information and other information JC collects about your use of the Service, to operate and make the Service available to you, for billing, identification and authentication, to contact you about your use of the Service, research purposes and to generally improve the content and functionality of the Service and Site.

JC will retain your information for as long as your account is active or as needed to provide you services. We will also retain personal data we process on behalf of our clients for as long as needed to provide services to our client. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
JC may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service, which may require that your personal information be transferred from your current location to the offices and servers of JC and the authorized third parties referred to here. These companies are authorized to use your personal information only as necessary to provide these services to us. Although JC owns the software, code, databases, and all rights to the JC application, you retain all rights to your data.
Data Collected by our Clients
JC stores information under the direction of its clients and in many cases has no direct relationship with the individuals whose personal data it stores.

If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please contact us at info@junctionconcepts.com.

In many cases JC has no direct relationship with the individuals whose personal data it stores. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the JC client. If the JC client requests JC to remove the data, we will respond to their request within 10 business days.
Cookies and Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by JC and our partners, marketing partners, affiliates, or analytics or service providers, or online customer support provider. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We may use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Analytics / Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to monitor the performance of the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.

Local Storage
We may use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LS such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LS.

Information Sharing
Except as described in this policy, JC will not give, sell, rent, share or loan any personal information to any third party. We may disclose such information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. JC may also provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related Site information to reputable third-party vendors, but these statistics will include no personal information.

Children’s Personal Information
The Service and Site are not intended for, nor does JC knowingly collect any personal information from children under the age of 18.

Protection of Information
JC maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. When you enter sensitive information, such as login credentials on our QBench login page, we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the Internet. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at info@junctionconcepts.com.

Links to Third-Party Sites
Our site includes links to other web sites whose privacy practices may differ from those of JC. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.

Blog / Forum
Our web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, please contact us at info@junctionconcepts.com. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.

Single Sign-On
You can log in to our site using sign-in services from various identity providers, such as Google. These services will authenticate your identity and provide you the option to share certain personal information with us, such as your name and email address to pre-populate our sign-up form.

Testimonial
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@junctionconcepts.com.

Changes to Privacy Policy
JC may update this policy from time to time. You can review the most current version of this privacy policy at any time at https://www.qbench.net/privacy-policy/. Your continued use of the Site or Service constitutes your agreement to be bound by such changes to the privacy policy. Your only remedy, if you do not accept the terms of this privacy policy is to discontinue use of the Site and Service. If we make any material changes, we will notify you or our client by email sent to the e-mail address on your account or by means of a notice on the Site prior to the change becoming effective.

Business Transactions
JC may assign or transfer this privacy policy, and your user account and related information and data, to any person or entity that acquires or is merged with JC, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Terms of Service
When you access and use the Service, you are subject and bound to JC Terms of Service.

Contact Us
Direct any questions regarding this privacy policy or the security practices of JC by email to info@junctionconcepts.com or by mail to:

Junction Concepts
2200 Douglas Blvd Suite 175B
Roseville, CA 95661
USA